Who we are

Until Hosting Inc (3121 N 73rd Ave, Hollywood, FL 33024, United States) operates furnished short-stay homes in Colombia and the United States under the brand Nido Nest. This policy explains what personal data we handle, why, and your rights. Contact: admin@untilhosting.com, +1 (201) 305-0302.

What we collect

Reservation details shared by the booking platform (Airbnb) and our property-management software (Hospitable): names, dates, number of guests, phone and messages. Guest registration before arrival: full name, type and number of identity document, nationality, date of birth, city of residence, mobile phone, vehicle plate, and a photo of the identity document. Messages you exchange with us on Airbnb or WhatsApp.

Why we use it

To run your stay (access, instructions, support). To meet Colombian lodging regulations (Law 1581 of 2012 on personal data, the national tourism registry and the hotel guest register, including reporting to Migración Colombia when required) and the entry rules of the residential buildings where our homes are located. To protect the homes, neighbours and guests. To answer your questions and resolve problems.

Who receives it

The reception (portería) and administration of the building where you stay: registered names, document numbers, dates, apartment and vehicle plate. Colombian authorities when the law requires it. Service providers that process data for us: Airbnb, Hospitable (reservations and messaging), Cloudflare (hosting and storage), Meta Platforms (WhatsApp Business messaging), Google (email). We never sell personal data.

How long we keep it

Identity-document photos are deleted automatically 30 days after check-out. Registration records are kept for the period Colombian tourism and tax rules require, then deleted or anonymised. Messages stay in the platform where they were exchanged.

WhatsApp messages

We send operational messages (registration reminders, arrival instructions, guest registers to building receptions, support) from our WhatsApp Business number. You can stop them at any time by replying STOP or writing to the email below; we will then contact you only through the booking platform.

Your rights

You can ask to see, correct or delete your data, or withdraw consent, by writing to the email below. We answer within 15 business days, as Colombian law requires, and sooner when we can. If you are in the United States or the European Union, the rights given by your local law apply as well.

Security

Registration data is sent over encrypted connections, stored on Cloudflare infrastructure with access restricted to our operations team, and ID photos are kept in private storage that is never public.

Changes

We may update this policy; the date at the top shows the current version. Questions: admin@untilhosting.com.